As Website Designers, we always have the struggle to meet the basic need of the clients. With the massive growth of the business to spotlight the brand through online people want simple development solutions to showcase a website online. While we pride ourselves here at TWO ARK BUSINESS SOLUTIONS the best web designing company in Chennai at avoiding the problems with clients and making smart discuss with them regarding the problems with responsive solutions. Few of my clients have some sort of horror story and unsatisfied experience with previous web developers.
It’s always true that you can completely please all the people all the time in their life. If you look after your clients you need to take some steps to make sure that your clients are as happy as possible with your services. Let us take a look at the hilarious complaints we came across from my clients.
Table of Contents
Complaint #1 OMG! It wasn’t what I expected from you.
This is the most common complaint that every developer here from our client when we show the first design for the brand. “The website didn’t come out well, Website wasn’t what I explained to you” “I hate the logo design” “Color is very brightening and what it that giant red thing on the website?” like this complaint so on. Well, this problem comes down to improper communication with the client. You can come across this situation by getting too much of information than with not enough however significantly finish the product will be to what you had envisioned.
Complaint #2 Creative is not enough!
This statement comes from the client’s mouth when they start to research the competitor’s website. Clients always think that they need a bunch of websites designed creatively and need to pick the website from the shuffled sites. When clients hire the web designing agency, they think every creative need to be accomplishing well with the designer and meet tons of info include in them. As a designer, our work depends on dedication and attention to detail all the information and get the expected output from the graphic designers.
Complaint #3 Chasing the designers to make the updates
This is one of the complaints that designing companies get in overheads and find incredible time to solve it. When a company work with a high number of clients there will be a bit delay in making out the changes that clients required. For example, the client wants to change content, add on new images or links and some they want to change the structure of the site. Honestly, as a developer, we need to inform the clients about the exact situation which you undergo and communicate to them politely and tell the difficulties and make them understand.
Complaint #4 I am unable to make changes on my own?
Once you hired a web developer for your brand, they are the key person to handle it. Because they know how to handle the key and know each corner of your site functionality. Last few decades many websites are build using HTML codes. If the site is built by HTML then you must at least know how to access the site using FTP along with some HTML knowledge. Noe everything is updated and start to build the websites using website creators platform like WordPress they are simple and easy for anyone to use. As developers give access to the source code and spend some time to teach them and make them learn.
Complaint #5 I am not agreeing on a budget beforehand!
I truly don’t understand why any firm will start the work without first agreeing on the budget? This beforehand budget act like firm between the client and the company. This is a part of the discussion where you take place the chance of telling your customer about your service and getting the value for the output which you are going to give to them. A developer can charge additional cost if the clients recommend additional feature which was not discussed earlier hand over the project. As a developer, you can maintain tight control over the number of hours that you going to spend on a single website.
Conclusion about complaints
Don’t rush to complete the project after hearing the complaints. Deliver the site with quality and involvement on your project. Always do your homework before you take the project in your hand always try to communicate with the clients and discuss the problems and the solution that you are going to provide them. Don’t overlook the developers as a solid option for getting a scolding from clients mistakes happens and people need time to study and rectify it. If you want to grow your business online, talk to our team We TWO ARK BUSINESS SOLUTIONS the best web designing company in Chennai can get you where you need to be!
